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Office of Veterans Affairs

Welcome to the Office of Veterans Affairs

Due to the COVID-19 outbreak, we are delaying the start of summer and fall registration by one week to April 6. In this ever-changing environment, we want to be sure we have enough time to make decisions that are best for your safety, your education and your future. Thank you for your patience and understanding as we plan for the future.

The Texas State University Office of Veterans Affairs assists veterans and dependents by answering questions concerning veteran educational benefits, certifying enrollments for the Department of Veterans Affairs, processing the Hazlewood benefit, and monitoring our students’ degree plans and academic progress as required for their benefits. Certification Requests for each semester begin when registration opens for that semester.

  • The student would need to apply for a certificate of eligibility at
  • In the bottom left box the student would select "Apply for education benefits", scroll down to the "Find your education benefits form" and select the appropriate responses.
  • The student will then have to log in or create an account with and complete the questionnaire.
  • Once completed, the student will receive in the mail a Certificate of Eligibility in their name about 6-8 weeks after the submission.
  • All Certification request are done electronically at TXST University and you do not need to come into our office.

For all Hazlewood documentation, the burden of proof is on the student to provide all required documents.

Once the Certificate of Eligibility has been received the student would go to our website at, click on certification request, login in with their Net ID, click on create new request, and fill out the questionnaires. The last page after the questionnaires will provide a page where you can upload documents. The student will then upload the required documents in pdf. or jpeg. format.

Required documents per benefit can be found here.


All documents must be submitted via our online certification request system. Documents submitted via email, fax, or mail will not be accepted. You are welcome to use our kiosk to upload them to your certification request.


Submission Deadlines and Processing Dates

Note: Email and call volume increases significantly prior to the start of a term, thus impacting processing times.

  • In order to keep processing times reasonable, check the status of your request online through the Certification Request system instead of calling or emailing.
  • All requests are processed by the date it was received. Contacting our office does not change this date or expedite the processing.
  • Submissions made after our first deadline are not guaranteed to be processed before the bill is due. You must monitor your bill and make other payment arrangements if necessary.
  • Chapter 30, 35, and 1606 GI Bill® submissions must include a valid Certificate of Eligibility for the first semester they wish to use the benefit.
  • Fry Scholarship and Chapter 33 (Post 9/11) GI Bill® submissions must include a valid Certificate of Eligibility .
  • All students must provide one copy of the veteran’s DD-214 for benefits processing to begin.
  • Hazlewood and GI Bill® non-tuition submissions made after our second deadline will not be processed before the bill is due. You must make other payment arrangements.
  • Incomplete submissions will be cancelled after the census date and the student will be required to call or come into the office to resolve their request for that semester.



Certification Request Begins

Certification Deadline
to Apply to Bill

No Submissions After this Date
Spring October 1 December 15 Last day of class before finals
Summer March 1 May 15 Last day of class before finals
Fall June 1 August 1 Last day of class before finals


If you have any questions, please email us at, or call 512-245-2641. Due to increased activity during the month prior to the start of each new semester (Jan, May, & Aug), hold times may exceed 30 minutes and email may take a minimum of five working days to respond.